What personal information do we collect from people who visit our blog, website, or app?
When ordering or registering on our site, you may be asked to provide your name, e-mail address, mailing address, phone number or other information to help us provide you with a better experience.
When do we collect information?
We collect information from you when you place an order, subscribe to a newsletter, fill out a form, use live chat, or enter information on our website.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and allow us to deliver the type of content and product offers you are most interested in.
- To process your transactions quickly.
- Send periodic emails regarding your order or other products and services.
- To follow up with you after correspondence (live chat, email, or phone inquiries).
How do we protect your data?
We do not use vulnerability scanning and/or PCI standards scanning.
An external PCI compliant payment gateway handles all CC transactions.
We do not use Malware Scanning.
Your personal information is stored behind secure networks and is only accessible by a limited number of people who have special access rights to these systems and are required to keep the information confidential. In addition, any sensitive/credit information you provide is encrypted using Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits or accesses their information to ensure the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
- Compile aggregate data about site traffic and site interactions to help us provide better site experiences and tools in the future. We may also use trusted third-party services to track this information on our behalf.
You can choose to have your computer warn you each time a cookie is sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is slightly different, please refer to your browser’s Help menu to learn the correct way to modify your cookies.
Turning off cookies won’t affect your user experience.
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties unless we notify users in advance. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nevertheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
How does our site handle Do Not Track signals?
We respect Do Not Track signals and do not track, place cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to collecting personal information from children under the age of 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the U.S. consumer protection agency, enforces the COPPA Rule, which outlines what website and online service operators must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles are the backbone of privacy law in the United States, and the concepts they contain have played an important role in the development of privacy laws around the world. Understanding the Fair Information Practice Principles and how they should be implemented is critical to complying with the various privacy laws that protect personal information.
In order to comply with Fair Information Practices, we will take the following responsive actions in the event of a data breach:
- We will notify you by email within 7 business days.
- We also subscribe to the Individual Redress Principle, which requires that individuals have the right to pursue legally enforceable rights against data collectors and processors who fail to comply with the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial e-mail, establishes requirements for commercial messages, gives recipients the right to have e-mail stopped from being sent to them, and establishes harsh penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and send order-related information and updates
- Send you additional information about our products and/or services
- Market to our mailing list or continue to send emails to our customers after the original transaction.
To be in compliance with CANSPAM, we agree to the following:
- Not use false or misleading subject lines or email addresses.
- Identify the message as an advertisement in a reasonable manner.
- Include the physical address of our business or website headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Respond quickly to opt-out/unsubscribe requests.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at or follow the instructions at the bottom of any email and we will promptly remove you from ALL correspondence.